On May 30, 2019, the Cummins Dealer Country Six Service Seminar was held in Hefei, Anhui. With the theme of “Establishing the National Sixth Upgrade and Building Excellent Serviceâ€, the conference focused on promoting the Cummins dealership system to concentrate on the layout of the National Sixth Service. Vice President of Cummins, Wang Ning, General Manager of China's Parts Business Unit, Lin Jing, General Manager of Cummins East Asia Distribution Division, Huang Haitao, General Manager of Marketing of Cummins Engine Division, and representatives of several mainstream market service dealers attended the conference.
Cummins Dealer Country Six Service Seminar
"Each emission upgrade is a challenge. We will see the challenges brought by the National Sixth, and we will also see more business opportunities for dealers and manufacturers." Cummins Engine Division Huang Haitao said that in the country and non-road countries In the four-stage aftermarket, Cummins has the confidence to drive dealers and related service networks to quickly adapt to new challenges and support customers' continued success.
Behind the confidence is Cummins' strong technical ability and service capacity blessing. The upgrade of Guoliu has enhanced the complexity of the products before and after the market. Cummins continuously developed high-performance solutions for product technology routes, and provided sufficient “ammunition†reserves and support for the front and back market services. In the after-sales market, Cummins has also created a new business model. In addition to the existing traditional service model, it will provide customers with faster and more convenient service support through new media such as Internet of America's big data and e-commerce, and improve customer satisfaction. degree. Not only that, Cummins will continue to build a more efficient service network, help dealers to continuously improve service capabilities, rely on service system integration and e-Cummins mobile app platform upgrade to provide customers with faster service support.
Wang Ning, Vice President of Cummins Global and General Manager of China's Parts Business
What supports Cummins in the face of challenges and constant innovation? Wang Ning, vice president of Cummins Global and general manager of China's parts business, gave the answer. Wang Ning said that Cummins' philosophy is "to truly understand our customers and create value for customers, which is the foundation of our business."
Lin Jing also feels very much about this. She said: "Comems' strategic advantage lies in the accumulation of technology and services, which gives us strength in high-level challenges. Cummins' rich application experience in markets such as North America and Europe is also ours. An important foundation for promoting Ninth 6 services in China."
Relying on more than 2,000 distributor systems in China, Cummins will provide users with an upgraded service experience in the upgrade of China National Technology and Products. Moreover, as emission upgrades put more stringent requirements on service capabilities, the value dividend of Cummins service will gradually emerge.
Cummins dealers also provided a lot of practical suggestions for the upgrade of the country. Guo Changbing, general manager of Shenzhen Xinmei Ri Diesel Engine Maintenance Service Co., Ltd. said: "We have been doing Cummins business for more than ten years. With the support of Cummins, we can always prepare for the discharge upgrade service in the first time. Cummins High-quality products and excellent technology allow us to win market opportunities, bring more benefits to the company, and provide better service to our customers." General Manager from ConocoPhillips Engine Sales Service (Dalian) Co., Ltd. Faye Wong said: "I am Cummins' biggest fan, Cummins has changed my life, and Cummins' technology has won the trust of the majority of users."
Cummins has always provided many efficient solutions for dealers in terms of coordination of training resources, reserve of aftermarket parts, and early care. In the future, Cummins will seize the opportunity of the National Six with the dealers, escort the country to upgrade, and build excellent service!
Reading volume: Source: Chinese network of truck: Le FengRuian Mingguan Electric Co.,Ltd , https://www.minguanautoparts.com